Privacy Policy

The Family Hub Landing Zone (“we,” “us,” or “our”), operated by A-Z Enterprises, respects your privacy. This Privacy Policy explains what information we collect through thelandingzoneohio.com (the “Site”) and our on-site services in Wapakoneta, Ohio, how we use it, and the choices you have.

1. Information We Collect

• Information you provide: name, email, phone number, child's name and age, party/booking details, payment information, and messages you send through forms, the chat widget, the waitlist, or membership/founding family signups.
• Automatically collected: IP address, browser type, device info, pages visited, and referring URLs through cookies and similar technologies.
• On-site: check-in records, drop-off authorizations, emergency contacts, and security camera footage at our facility.

2. How We Use Your Information

• Provide bookings, memberships, drop-off services, parties, and other facility services.
• Communicate about your account, reservations, waitlist status, and updates.
• Send marketing emails or SMS (only with your consent - opt out anytime).
• Improve the Site, our services, and customer experience.
• Comply with legal obligations and protect the safety of children, staff, and guests.

3. Children's Privacy

The Site is intended for parents and guardians. We do not knowingly collect personal information directly from children under 13 online. Information about children is provided by a parent or guardian for the purpose of bookings, drop-off, and safety.

4. Sharing of Information

We do not sell your personal information. We share data only with:

• Service providers (e.g., payment processors, email/SMS, chat widget, analytics, hosting).
• Authorities when required by law or to protect safety.
• A successor in the event of a merger, acquisition, or sale of assets.

5. Cookies & Tracking

We use cookies and similar tools for site functionality, analytics, and marketing. You can disable cookies in your browser settings, though parts of the Site may not function properly.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your state, you may have rights to access, correct, delete, or opt out of certain uses of your personal information. To make a request, email us at the address below.

8. Third-Party Links

The Site may link to third-party sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest revision.

10. Contact Us

The Family Hub Landing Zone - A-Z Enterprises
10 W Auglaize St, Wapakoneta, Ohio 45895
(419) 909-8482 · info@thelandingzoneohio.com